Job Summary:
We are seeking a skilled and dynamic Business Analyst with expertise in e-commerce, sales processes, and functional knowledge of business systems. The ideal candidate will have strong SQL skills, experience working with Salesforce, and the ability to create actionable plans from technical and functional specifications. This role involves working closely with cross-functional teams, managing multiple products, and driving projects from conception to delivery.
Key Responsibilities:
- Analyze business needs related to e-commerce and sales processes, especially within the automotive sector.
- Collaborate with stakeholders to gather requirements and convert Functional Specifications Documents (FSDs) or technical specifications into clear Business Requirements Documents (BRDs).
- Work closely with engineering teams to translate business needs into actionable project plans.
- Contribute to scrum activities and assist in sprint planning, backlog grooming, and daily stand-ups as needed.
- Manage and support the delivery of four core products, ensuring alignment with business goals.
- Utilize Salesforce to support and optimize customer relationship management workflows and processes.
- Perform data analysis using SQL to provide insights and support decision-making.
- Collaborate with cross-functional teams, including product managers, engineers, and marketing teams, to deliver high-quality solutions.
Qualifications:
- Bachelor’s degree in Business Administration, Information Systems, or a related field.
- 5-8 years of experience in a Business Analyst role, preferably within e-commerce, sales, or automotive industries.
- Functional knowledge of business systems; SAP experience is a plus but not required.
- Proficiency in SQL for data analysis and reporting.
- Hands-on experience with Salesforce CRM.
- Strong understanding of creating and managing BRDs and FSDs.
- Familiarity with Agile methodologies and scrum processes.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple projects and priorities simultaneously.
Preferred Skills:
- Experience managing or supporting multiple product lines.
- Knowledge of e-commerce platforms and sales automation tools.
- Familiarity with project management tools such as JIRA or Trello.
